Frequently asked questions

This is a repository of questions that users may have and the answers for those questions. This page is updated regularly so please look for your question here before contacting us.

  • Account
  • Deposits
  • Withdrawals
  • Our Plans
  • Affiliates
  • Operation
  • Technical
  • Earnings
  • Funding
  • How do I get started?

    All you have to do is sign up at , and then login, click make a deposit, and then choose your plan and enter the amount you wish to invest. Please note that the minimum deposit for each plan varies. The Daimond plan requires a minimum deposit of $1.00 and both the Golden plan $50 and the Silver plan has a minimum deposit of $20.00.

  • What do I need to register?

    You need a valid e-mail address and valid credentials to register an account with us. You also need to have at least one account in any of our accepted payment methods.

  • Why do I need to register on your site?

    You need a valid e-mail address and valid credentials to register an account with us. You also need to have at least one account in any of our accepted payment methods.

  • I registered but did not receive the welcome e-mail.

    We assume that you used a Yahoo e-mail address upon regisration. Please be notified that Yahoo is having trouble receiving e-mails from our mail server. You may use other mail providers such as Gmail, Hotmail, Outlook and others. If you still cannot receive e-mails from our system, please contact our support team for diagnosis and assistance.

  • Can I register without an upline?

    Indeed. You can register without an upline.

  • Do I need an active deposit to earn commission?

    No, you are not required to have an active deposit in order to earn referral commission. All you need to do is market your referral link and you can start making money without investing.

  • I want to update my E-mail address.

    You can do this by contacting us and requesting us to manually edit your e-mail address. We do not allow editing of e-mail address by yourself in order to ensure your account security. Proof of ownership of the account is required prior to editing your e-mail address on file for you. In fact we do not allow editing of payment information as well, you are only allowed one time to enter your payout information, either on the registration form or on the PROFILE link on your account. Once this has been filled, you won't be able to edit it, and you will need our assistance to do so.

  • How can I reset a forgotten password?

    You may use our forgot password link at, or reach out to our customer support team on Live Chat. They will be more than happy to assist you in resetting your password should you have trouble resetting it yourself. You will have to go through our verification as a standard operating procedure before your password is reset for you through Live Chat.

  • How can I change my payout account?

    If you have filled up a specific payout acocunt upon registration or in your PROFILE page when logged in, then you will not be able to edit it by yourself. You will need to get in touch with our LIVE SUPPORT team in order to get your payout account edited. Verification will be needed prior to clearing your payout account on file. Once verification is successful, you may then edit your payout information.

  • What if I don't have money to invest?

    You can still make money through our Affiliate Program. You can register an account and then advertise your referral links to acquire referrals or downlines. When your referrals or downlines invest with us, you will earn a commission.

  • How do I create an investment in your company?

    First, ensure that you have a registered account with us. After registration, you can start investing by logging in and then going to the deposit page. Once you are there, just follow the procedure on how to deposit and your deposit should be on its way to your account.

  • How much is the minimum deposit?

    Silver PLAN The minimum deposit is $20.00 for the and Gold PLAN $50.00 The Daimond PLAN requires a minimum of $1.00.

  • How is the crypto currency converted to USD?

    The rates we use are the real-time rates of the crypto currencies we accept based on their designated blockchains.

  • Can I make multiple deposits to my current plan?

    Many are not aware, but each deposit is a separate transaction from each other. Each with its own expiration or maturity date and start date. You can make multiple deposits to any plan you wish regardless if you have a currently running plan on any plan. There is no limit to the number of deposits you can make in any plan we offer.

  • How do I make a deposit from account balance?


  • My deposit was not added instantly.

    There are several reasons for this. Check the below list of references for reasons.

    - You deposited via Crypto Currencies which require confirmations before getting added. Refer to the next Question below. - You deposited via ETH and used a smart contract address to transfer.

    If you transferred ETH too your ETH deposit address via your smart contract address, then your deposit will not be added instantly even after 6 confirmations, because our API requires the manual forwarding of Ethereum "Internal Transfers" deposits to our destination wallets. Thus this will be delayed until our provider can forward the deposit to our destination wallet. Expect 24 to 48 hours to resolve such issue.

  • How many confirmations for crypto deposits?

    The confirmations required per cryptocurrency deposit varies. Please refer to the list before for your reference:

    Deposits Via:

    Bitcoin - 3 confirmations
    Ethereum - 6 confirmations
    BitcoinCash - 3 confirmations
    Dash - 5 confirmations
    DogeCoin - 5 confirmations

  • How long should I wait for confirmation?

    This is not under our control. The time it takes to get the required number of confirmations from the crypto currency blockchains depend on the network load and network speed of the blockchain network. This may be really fast at times and sometimes overloaded and might even take hours to get a single confirmation. So we cannot estimate the duration you have to wait before your deposit gets confirmed.

  • What happens when my deposit expires / matures?

    When a deposit matures or expires. It becomes inactive. This means that it will stop making you money because it has completed its cycle. Only active deposits can give you profits to your account.

  • In what currency do I get paid my profits?

    The profits you will receive to your account will be dependent on the type of payment you used to make that deposit. If you invested Bitcoin, then the profits for that specific deposit will be in Bitcoin. So if you have multiple deposits in your account, you will be receiving multiple types of balances as well. You will also be credited referral commission based on the type of payment used by your referrals.

  • How much is your minimum withdrawal?

    The minimum withdrawal is based on the payment type. There is no maximum. Refer to the information below.

    Bitcoin - $1.00
    Payeer - $0.10
    PerfectMoney - $0.10

  • Do you charge a fee to process a withdrawal?

    We do not charge any fees when you request a withdrawal.

  • Is the rate for crypto similar to that of the deposit?

    We convert USD to crypto using the real-time rates of the cryptocurrency versus the US Dollar at the time of processing.

  • I have enough balance, but it says I don't when I withdraw?

    There are 2 reasons for this to happen. Refer below:

    - You are requesting your total account balance without knowing whether your balance is in one single currency type or spread into different currency types. For example, your account may show $100.00 , but $50.00 in Bitcoin and $50.00 in Perfect Money. Your withdrawal request for $100.00 will not go through because you need to request $50.00 Bitcoin and $50.00 Perfect Money separately.

    - Your balance is in one single currency type but it shows you are withdrawing more than your maximum balance. Because our system calculates in up to several decimals, the rounded off value for your balance to the hundredths may be incorrect. So for example if you have $25.75 in your Bitcoin balance, and this happens, try to enter $25.74 and it will be submitted for sure.

  • Is withdrawal instant?

    No We Pay Manual You Recived Withdraw Under 1 Hours Normaly If i Recived Maximum Withdraw Request Same Time So You Recived Your Withdraw 24 Hours To 48 Hours Max We Clear All Withdraw Every 48 HoursAnd Normal Pay Under 1 Hours All Withdraw

  • When can I withdraw?

    You can request for a withdrawal anytime you have a balance for a specific currency type that meets the minimum required withdrawable amount.

  • How long should I wait for a withdrawal to get processed?

    Perfect Money Or Payeer Withdraw Instant Bitcoin Withdraw Withdrawa can take anywhere from a few minutes to hours. Please allow a maximum time frame of 72 hours to enable us an ample timeframe should there be technical issues with payment systems and or our system.

  • Can I withdraw to another currency type from my deposit?

    No. Your deposits or investments will only credit you with the same currency type you used for each deposit. Converting your balance to another currency type is not accepted. We are not an exchange service.

    If you need to convert your cryptocurrencies or e-currencies, please use these exchange services, and or
    Notice: We are not in any way, related to the above instant exchange providers.

    *** Updated on November 16, 2019 ***

  • I see withdrawals processed but mine is pending. Why?

    Please ensure that you have filled up your payout account information in your PROFILE link when logged in. A blank payout information means, we do not know where to send your withdrawal request to. When this occurs, ensure that you check your e-mail account or your Private Messages From Administrator message box in your account dashboard.

  • How many investment plans fo you have?

    We have three investment plans namely, Silver Plan, Gold Plan and Daimond PLAN.

  • Silver plan details.

    This will run for a period of 100 Hours or 4 calendar days. Earnings will be credited only on work Hours, that is, Mondays to Sunday. Withdrawal is daily. No capital return after the end of investment cycle as capital is embedded in Hourly earnings of 1.11% of investment amount. So for a $100 investment, you get 1.12% Hourly which in total gives $112 (capital inclusive) for a complete 90 working Hours or 4 calendar days as you understand it .

  • Gold plan details.

    Here, the investment runs for a period of 50 Hours. This counting includes week Hours and weekends. Earnings credited to account balance Hourly. For a single investment, your account balance will remain zero until after 50 Hours when it shall be credited with a total of 150% of your investment (capital inclusive). So for a $300 investment on this plan, you earn a total of $450 at the end of the investment cycle which is 50 Hours..

  • Daimond PLAN details.

    Here, the investment runs for a period of 1 calendar day. This counting include week days and weekends. You earn 150% In This Paln,Earnings are credited daily and daily withdrawal is possible. So for a $100 investment, you earn $150. That should give you a total of $50 profit. $100 In Capital Amount . This means, you have a total of $150 (capital added). .

  • What is a business day?

    A business day is a typical working day. Business days of the week are Mondays, Tuesdays, Wednesdays, Thursdays & Fridays.

  • What are weekdays?

    As explained above, weekdays are Mondays, Tuesdays, Wednesdays, Thursdays & Fridays.

  • How much is your referral commission?

    We have a 3 Level Affiliate Program. You will earn 5% for your direct referrals, 2% for your 2nd level referrals, and 1% for your 3rd level referrals.

  • I don't understand your affiliate program.

    To elaborate on the details of the affiliate program, here is an example of how our 3 Level affiliate program works.

    Jojo referred Makani. Makani deposited $1,000.00, so Jojo earned $50.00 (5%) from Makani's $1,000.00 investment.
    Makani then referred Sarah. Sarah deposited $1,000.00, so Makani earned $50.00 (5%) from Sarah's' $1,000.00 investment, while Jojo earned $20.00 (2%).
    Sarah then referred Richard. Richard deposited $1,000.00, so Sarah earned $50.00 (5%) from Richard's $1,000.00 investment, while Makani earned $20.00 (2%) and Jojo earned $10.00 (1%)

  • How do I use my referral link?

    You have three referral links you could use to promote our platform. All you have to do is copy any of the 3 links available on your dashboard. We suggest that you use the Splash Pages instead of the regular Referral link for a more effective marketing result.

  • Will I get a commission for deposits made from balance?

    Yes you will still earn commissions when a deposit is made from your referrals' account balance. This should save you time and fees if you originally planned to withdraw and then redeposit.

  • How many referrals can I have?

    You can have as many referrals you can get. There is no such limit in place for your number of referrals. This will all depend on your marketing skill and you are free to grow your network to any number you can possibly do.

  • Can I use my commissions for depositing?

    Yes you can. Anything that is in your balance, can be used to make a deposit from your account balance. Just ensure that you meet the minimum amount of deposit for the plan you wish to invest in.

  • Is it possible to change my upline?

    Depending on the reason for requesting this, we may allow this at times. To be sure, please contact the support team for more information.

  • I referred someone but he doesn't appear in my referrals.

    From time to time, a client-side error occurs and logs no UPLINE for a user when registering, despite having clicked the referrer's referral link. If this happens, please contact the support team for assistance. A series of questions may be asked to support the claim before an approval to move a member under you.

  • How can I view my whole network?

    Please login and click the NETWORK button in your members dashboard navigation menu.

  • Is solarlands registered?

    Yes solarlands Limited was incorporated in the United Kingdom with registration number 11938476. Click here to verify

  • Operating since Feb 2013 yet you just recently incorporated?

    Founded in 2003, Solarland USA became the first overseas office for the Solarland Group. Office operations and distribution began in Chicago IL, and later expanded to Southern California..

  • Are there any conditions or restrictions on visiting your office?

    Our registered business address is not an office per se. Our address is a mailing address to comply with the laws of operating a business in the country of our operation. You may visit the site but do not expect personnel or staff to meet you there at all times. Our place of operation is not on our registered business address.

  • What are the working hours of your technical support team?

    Our support team has no specific time of shift. They are mostly available all day long with some hours of being unavailable due to obvious reasons, such as personal time and sleep.

  • How does your company generate profits for your investors? Solarland USA The industry leader A leading supplier and distributor of solar panels and system components for the North American market,The future has arrived Our expertise is in solar. We’ve invested our expertise to this new era of clean energy. Countless years of research and development with our state of the art facilities and equipment have made us a force with off-grid solar systems.

  • How can I contact the company if I needed help?

    You may course your concerns through our Live Support Chat through our website or you may submit a ticket on the support page at Additionally, if you are an active Telegram user, you may message the administrator directly through the Telegram group chat at

  • Are admins of the Telegram Group part of the company?

    No. The admins or moderators, as we call them in the Telegram Group, are investors just like you. They have volunteered to moderate the group and fight spammers and keep the group peaceful at all times. They have the ability to delete posts, remove and ban users who violate the rules. They are not in anyway involved with the operation of solarlands Limited.

  • How secure is your system, especially the cicrculating funds?

    Our administrator plus our technical team are all technologically inclined when it comes to programming and penetration testing. This should ensure that we know what to protect and how to protect it because we also know how to penetrate systems by ourselves.

  • Are there risks involved?

    No, Solarland USA The industry leader A leading supplier and distributor of solar panels and system components for the North American market,The future has arrived Our expertise is in solar. We’ve invested our expertise to this new era of clean energy. Countless years of research and development with our state of the art facilities and equipment have made us a force with off-grid solar systems.

  • I enabled security settings and my PIN is not working?

    You may request to reset your security settings through our support team.

  • What does Zero-Brackets mean?

    All of our plans do not have brackets. Other platforms have brackets in their plans. This is an example:

    $10 - $100 = 2% profit $101 - $500 = 3% profit $501 - $1,000 = 4% profit

    We do not have these brackets on our plans. All deposited amounts from the minimum up to the maximum will earn the same profit percentage.

  • I got paid via Bitcoin but not shown in wallet.

    Upon receiving an e-mail notification that your withdrawal has been processed to your Bitcoin wallet, please make sure that you go to, and then copy and paste your Bitcoin wallet saved in your PROFILE on solarlands , into the search bar on the Blockchain website. You should see the transaction confirming there.

    If you are using a web wallet, provided by a third party, you may need to wait a little longer for the funds to show up in your web wallet. However, the funds will be shown as credited already to your Bitcoin wallet address on

  • How do you manage Bitcoin drop / rise in value?

    The crypto balance we hold is not affected by the rise and fall of value on a minute to minute basis. We are traders, and with this we always move funds from one form to another, this is part of the trading process. We do not incur losses alone with the funds we hold due to the loss of value. We may even generate a profit with the funds we hold in the wallets designated for payouts.

  • How do I fund my Bitcoin wallet?

    Being updated. Information being written. Will be posted soon.

  • How do I fund my Ethereum wallet?

    Being updated. Information being written. Will be posted soon.

  • How do I fund my Perfect Money account?

    Being updated. Information being written. Will be posted soon.

  • How do I fund my Payeer account?

    Being updated. Information being written. Will be posted soon.

  • How do I fund my Dash wallet?

    Being updated. Information being written. Will be posted soon.

  • How do I fund my Doge Coin wallet?

    Being updated. Information being written. Will be posted soon.

  • How do I fund my Bitcoin Cash wallet?

    Being updated. Information being written. Will be posted soon.

What is solarlands?

solarlands is an investment program offered by Solarland Usa Company solarlands and jojo Makani to anyone who wishes to make money without the hassle and headache of worrying whether your investment will generate profit or loss.

What does solarlands do?

We offer 3 investment plans that entail different investment approach and method. Plans range from crypto currency mining and trading.

Is mining still profitable?

This depends on the location of the mining farms you lease. For solarlands, our mining farms on lease are housed in a location where the main power source is of the alternative green energy type. We have closed a fixed rate deal for our operations.

Do you make money on any market?

Yes, we can generate profit even on bearish market trends. We, however generate a whole lot more when the markets are bullish. We take advantage of the ups and downs of the trading market just like any seasoned trader does.

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  • This is the duration of our operations since inception of solarlands.
  • Real-time number of guests that are viewing our website right now.
  • Total number of investors that we serve..
  • This total amount shows the total amount invested with solarlands and its clients.

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